Important To ensure we meet with WHS and fire regulations, the Riverside Theatre has allocated seating only. All patrons require a ticket with an allocated seat.
Ticketing is done through the Riverside Box Office and tickets will be available 72 hours after the Box Office Coordinator receives this information. If you have special circumstances / requirements in regards to ticketing, please contact the Ticketing & Box Office Coordinator.
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Hirer / Promoter Details Are you a hirer or promoter? * —Please choose an option— Hirer Promoter Contact Name * Phone Number * Email Address * Postal Address * Postal Address Line 2 Back Next
Stage Manager Details Phone Number * Email Address * Back Next
Ticket Price Information IMPORTANT:
Riverside Theatres ‘Babes in Arms’ policy is to not charge or issue tickets for infants 18 months and under. Children over 18 months must purchase a ticket which will be charged at the applicable concession price. Riverside Theatres runs a membership program for loyal, frequent attendees to the venue. Benefits for members include up to $10 off the single ticket price as well as pre-sales/advance notice of new events. It is optional to offer anything to members for your event. NOTE:
Inside Charges: (As per contract) Valid from 1/7/2023 $1.00 - $25.99 $1.75 $26.00 - $39.99 $3.95 $40.00 - $69.99 $5.95 $70.00 - $98.99 $7.95 $99.00 + $8.75 All complimentary tickets issued $1.20
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Ticket / Event Page Header Information The following information will be used as the Ticket Header to be on all printed tickets and on your website Event Page.
Please note, wallet e-tickets will not display this information. The standard ticket layout has 24 Characters including spacing. Please allow extra time for additional customisation of Ticket layout. Please note, the performance date, time & venue will be a standard default setting and will not be amended in any way. A test ticket will be sent to you for your final approval. Presents
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Venue Details Select a venue and only fill in the required venue details for your event.
NOTE: Moving away from the standard seating mode may result in additional labour charges .
Please select the desired venue from the options below: * Riverside Theatre Lennox Theatre Raffertys Theatre Please choose between the following modes: * Plan A Standard Mode (761) Plan B Orchestra / Stage Extension Mode (734) Please select a request (i.e. orchestra pit or stage extension): * Orchestra Pit Stage Extension Do you require the stairs off the front of the stage during the performance? * Yes No Do you require the stairs Stage Left or Stage Right? * Note: Stage Left & Stage Right are from the point of view of the performer.
Important: Please note that you will lose 3 seats from the capacity of each side that you have the stairs.
Stage Left Stage Right Both Do you require additional seats to be removed or set aside for videotaping and / or photography or any other reason? * Yes No Please specify the number and location of seats to be removed, as well as the reason. * Lennox Standard Seating Mode (213) Do you require additional seats to be removed or set aside for videotaping and / or photography or any other reason? * Yes No Please specify the number and location of seats to be removed, as well as the reason. * Raffertys Standard Mode (88) Do you require additional seats to be removed or set aside for videotaping and / or photography or any other reason? * Yes No Please specify the number and location of seats to be removed, as well as the reason. * Back Next
Performance Information NOTE: Riverside & Lennox Theatres have default start times for performances. Any variation to start times must be approved in writing by Riverside.
Matinee Performances: Riverside default start time will be at 2:00pm | Lennox start time will be at 2:30pm
Evening Performances: Riverside default start time will be at 7:30pm | Lennox start time will be at 8pm
Performance Running Time (In Minutes) * Interval Start Time * Please enter the interval start time or how many minutes into the show the interval will start.
Interval Length Please enter the interval length, if longer than 20mins.
Lock Out Period * IMPORTANT: It is Riverside Theatres policy to admit all latecomers at suitable breaks in the performance.
Latecomers will be able to view the performance in the Foyer on the monitor prior to being admitted.
Yes No Lock Out Duration * Please specify the times or duration of the Lock Out Period.
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Additional Performance Information & Content Performance Warnings Is there nudity, coarse language & adult content that we should advise audience members of? * Yes No If yes, which of the following? * Nudity Coarse Language Adult Content Other If other, please specify. * Is there smoke haze, strobe lighting, loud noises? * Yes No If yes, which of the following? * Theatrical Smoke / Haze Strobe Lighting Loud Noises Other If other, please specify. * Photography Is flash photography allowed by patrons? * Yes No Is the production recorded or photographed professionally during a performance? * Yes No If yes, please specify the number of seats to set aside. * Please specify a patron notice of photography. * For e.g. Please note this production will be photographed and videod, please speak to Front of House if you do not wish to be photographed.
Accessibility Will any of the performances have the following accessibility considerations? Auslan Audio Described Captioned Relaxed Performance Please specify the dates of each accessible performance. * Is another language other than English spoken? * Yes No If yes, please specify the language spoken. * Back Next
Complimentary Tickets IMPORTANT: Complimentary lists must be sent to the following emails:
To Ticketing & Box Office Team Leader: awardleworth_riverside@cityofparramatta.nsw.gov.au
CC Box Office: boxoffice_riverside@cityofparramatta.nsw.gov.au
The List must be sent a minimum of 72 hours prior to the date of the performance. If your performance is on a weekend, you must send your complimentary list by 4 pm, the Thursday before your performance. Unallocated seats will be returned to sale 24 hours before the time of the performance. Please specify the number of complimentary tickets per performance. * Name of the person to authorize complimentary tickets * Phone Number * Back Next
Ticket Sales Reports NOTE: Ticket Sales Reports can be generated for your event.
Email Address (if different from Hirer details) Frequency of Reports Daily Weekly Monthly Add Other Recipients (if applicable) Back Next
On Sale Date Request NOTE: There will be a 3-day turnaround for the event to be built from the date this form is received. Date will also be confirmed by the Ticketing & Box Office Manager. If you wish to have a pre-sale date, please include this in the box below.
On Sale Date & Time * This is when your event will be live and on sale on the Riverside Theatres website.
Pre-Sale Date (If applicable) This is when you will be given a private link for you to distribute to your database.
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Marketing / Riverside's Website Please send any additional marketing assets to marketing_riverside@cityofparramatta.nsw.gov.au
Download our Marketing Guide for more information on what is required for your event page
Would you like your event to have a webpage on Riverside's website? * Yes No Do you need a direct link for online ticket purchases online for your own website? * Yes No Upload Marketing Assets In order to build your website event page on our website we require the minimum assets to be uploaded:
Please note: The 'hero' image will be automatically resized to cover a range of additional image specifications on the website (not listed here).
We strongly recommend allowing space on the left and right sides of your image to ensure key elements of the images are not cropped.
Hero Image (minimum size 760px x 560px) * Ticketing Thumbnail (500px x 500px, less than 100KB in size) * Tagline (20 words) * Website Copy (150 - 200 words) * Back Next
Sales Goals (If applicable) Number of Tickets to Sell Predicted Net Target Back Next
Contact Information If you have any questions about this form or you need additional information, please do not hesitate to contact us.
Dave Fili (Ticketing Coordinator) Email: dfili_riverside@cityofparramatta.nsw.gov.au
Phone: (02) 8839 3302
Abby Wardleworth (Ticketing Coordinator) Email: awardleworth_riverside@cityofparramatta.nsw.gov.au
Phone: (02) 8839 3302
Marketing Team Email: marketing_riverside@cityofparramatta.nsw.gov.au
Do you understand that if you have not filled in the required information in this form, Riverside Theatres will not be able to build your event? * I understand that all required information needs to be provided before Riverside Theatres is able to proceed. Back 
